What Is the Operator Exchange?

The Operator Exchange is a free monthly virtual roundtable where passenger ground transportation leaders come together to discuss real business challenges, share experiences, and exchange practical ideas.


Founded by Brian Dickson, Founder and Principal of Bus Business Consultants, and Louis Bookoff, Co-Founder and CEO of Busie, The Operator Exchange was created to complement existing industry associations and educational programs by providing a more conversational, peer-to-peer environment. Drawing on their experience in the transportation industry, Brian and Louis facilitate discussions that encourage operators to learn from one another.


Each session combines a focused conversation on a timely industry topic with an open exchange of ideas and experiences. Whether you operate motorcoaches, minibuses, shuttles, or chauffeured vehicles, The Operator Exchange is built around one simple principle: operators learning from operators.

What Operators Are Saying

"Very informative to know that all of the operators present face the same challenges and obstacles in their day-to-day operations."

Excerpt from participant feedback

How It Works

Featured Topic

Open Discussion

Practical Takeaways